Data Protection Policy

Jilibid Privacy Policy — How We Protect Your Data

Your privacy is our top priority at Jilibid. This Privacy Policy clearly explains what information we collect, how it is used, and the measures we take to keep your data secure.

Last Updated: January 2026
Your Data is Safe

Jilibid uses international-standard data protection technology. Your personal information is never sold to third parties.

1 Introduction

Welcome to the Jilibid Privacy Policy. Jilibid is a trusted online gaming platform where protecting your personal information is our highest responsibility. This Privacy Policy explains what data Jilibid collects, why we collect it, how it is used, and how you can stay in control of your own information.

This Privacy Policy applies to all Jilibid services, websites, and mobile applications. By registering, logging in, or using the platform, you are considered to have agreed to this Privacy Policy. Please read it carefully.

Jilibid believes transparency is the foundation of trust. That's why our Privacy Policy is written in plain, simple language — so every player in Bangladesh can clearly understand how we handle their data.

Important Notice

This Privacy Policy may be updated at any time. If changes are made, a notice will be posted on the Jilibid platform. We recommend checking this page regularly.

2 What Information We Collect

Under the Jilibid Privacy Policy, we collect two types of information: data you provide directly, and data collected automatically. Full details are provided below.

Directly Provided Information

  • Registration Information: Full name, mobile number, date of birth, and password.
  • KYC Information: A copy of your National ID, passport, or birth registration certificate.
  • Payment Information: Mobile banking account number or digital wallet number.
  • Contact Information: Information you provide via support tickets or chat.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Usage Data: Games played, login times, and duration of each session.
  • Transaction Details: Deposit and withdrawal history, amounts, and timestamps.
  • IP Address & Location: For security verification purposes.
  • Cookies & Tracking Data: To enhance the user experience.
Data Type Reason for Collection Mandatory?
Name & Mobile Number Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
ID Document Copy KYC & Fraud Prevention Withdrawal Time
Payment Information Deposit & Withdrawal Process Yes
Device & IP Information Security & Fraud Prevention Automatic
Cookies Experience Enhancement Automatic

3 How We Use Your Information

The Jilibid Privacy Policy is transparent about every purpose for which your data is used. We never use your information for anything unnecessary. The key purposes are outlined below.

  • Account Management: For account registration, login, and profile management.
  • Payment Processing: To ensure safe deposits and withdrawals.
  • Security Verification: To prevent fraud, account hacking, and money laundering.
  • Customer Support: To resolve your issues and answer your questions.
  • Promotional Offers: To offer bonuses and promotions tailored to your preferences.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: To improve platform quality and user experience.
  • Responsible Gaming: To detect problem gaming patterns and provide timely assistance.
Our Commitment

Jilibid never sells your information to advertisers or shares it with unauthorized third parties.

4 Cookie Policy

Cookies are an important part of the Jilibid Privacy Policy. They are small data files stored in your browser. Jilibid uses cookies to enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and ensuring security.
  • Performance Cookies: Helps analyze which pages are visited most frequently.
  • Functionality Cookies: To remember your language preference and personal settings.
  • Targeting Cookies: To show promotions relevant to your interests (can be turned off).

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

5 Data Sharing Policy

Under the Jilibid Privacy Policy, we may share your data with third parties in limited circumstances — only for specific reasons and under strict contractual obligations.

  • Payment Processors: With mobile banking providers to process deposits and withdrawals.
  • KYC Verification Services: With authorized service providers for identity verification.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Anti-Fraud Agency: To assist in fraud detection.
  • Technology Partner: For platform operations, with limited access to data.
Agreements with Third Parties

All third parties that Jilibid works with are bound by strict data protection agreements. They are not permitted to use your information for their own purposes.

6 Data Retention Period

Under the Jilibid Privacy Policy, we do not retain your data beyond what is necessary. Different retention periods apply to different types of information.

  • Account Information: For the duration your account is active, and up to 5 years after closure.
  • Transaction Details: Up to 7 years, as required by legal obligations.
  • KYC Documents: Up to 3 years after account closure.
  • Communication Records: Up to 2 years after the issue is resolved.
  • Cookie Data: Until the end of the session or up to 1 year, whichever comes first.

7 Security Measures

Jilibid employs industry-leading technology to protect your data. These security measures are at the core of our privacy policy.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & Anti-Fraud System: Detects suspicious activity in real time.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Encryption: Stored data is kept in encrypted form.
  • Restricted Access: Only authorized personnel can access your information.
Your Responsibilities

While Jilibid provides technical safeguards, keeping your password secure is your responsibility. Never share your password with anyone, and report any suspicious activity to us immediately.

8 Your Rights

Under the Jilibid Privacy Policy, you hold several important rights over your own data. We respect those rights in full.

Right to Access You have the right to know what information we hold about you.
Right to Rectification You may request a correction of inaccurate information at any time.
Right to Erasure You may request deletion of your data under certain circumstances.
Right to Object to Processing The right to object to the use of your data for specific purposes.
Right to Data Portability The right to easily obtain a copy of the data we hold about you.
Right to Restriction Request to restrict data processing while an investigation is ongoing.

To exercise any of these rights, please contact our support team. We generally respond within 30 days.

9 Child Protection

Under the Jilibid Privacy Policy, we do not collect information from or allow platform access to anyone under 18. If a minor's data is collected inadvertently, it will be deleted immediately. If you suspect your child is using Jilibid, please contact us right away.

A Message to Parents

Please make sure your child or teenager does not use Jilibid or any other gaming platform. If you have any concerns, contact us immediately.

10 Privacy Policy Updates

Jilibid reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform and send a message to your registered number. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page periodically and checking the "Last Updated" date at the top. This way, you will always be informed of the latest version of the Jilibid Privacy Policy.

11 Get in Touch

If you have any questions or complaints about our Privacy Policy, please get in touch with us. Jilibid's dedicated data protection team is ready to address your concerns promptly.

Data Protection Team

Email: [email protected]
We typically respond within 24 to 48 hours.

Why Jilibid Privacy Trusted

A quick overview of our key data protection features

256-bit SSL Encryption

Every data transfer on Jilibid is protected by bank-grade 256-bit SSL encryption. Upholding your privacy is our core technical commitment.

KYC Verification Security

Your ID information is stored in encrypted form and can only be accessed by authorized personnel.

Your Data Is Never Sold

A core principle of the Jilibid Privacy Policy is that your data is never sold to advertisers or any third party.

Two-Factor Authentication

Enable 2FA to add an extra layer of security to your account and keep it fully protected against unauthorized logins.

Regular Security Audits

Jilibid regularly engages third-party cybersecurity experts to audit the platform's security, ensuring your data is protected at all times.

24/7 Data Protection Support

For any privacy-related concerns, our Bangla-speaking support team is available around the clock — day or night.

General FAQ

Answers to the most frequently asked questions about the Privacy Policy

No. Under Jilibid's Privacy Policy, we never sell your personal data to third parties. We only share limited information with partners necessary for service delivery, and they are bound by strict confidentiality agreements.

Retention periods vary by data type. General account data is kept for up to 5 years after account closure, transaction records are retained for 7 years as required by law, and KYC documents are stored for up to 3 years. After these periods, data is securely deleted.

Yes. Under Jilibid's privacy policy, you have the right to have your data deleted. However, certain information may be retained for a specified period due to legal obligations. To submit a deletion request, please contact our support team.

Yes, Jilibid uses cookies. However, you can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may cause certain platform features to not function properly.

For significant changes, Jilibid will post a notice on the platform and send a message to your registered number. The "Last Updated" date at the top of the page is always kept current.

In the event of a security breach, Jilibid will immediately secure all affected accounts and promptly notify the relevant users. Our security team operates 24/7 to address any threats.

Your Data Is Secure Get Started

Now that you've reviewed the Jilibid Privacy Policy, go ahead and register with confidence — and join thousands of players across Bangladesh for the best gaming experience.

256-bit
SSL Encryption
24/7
Security Monitoring
0%
Data Sales
2FA
Additional Security
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